Alternative
Heidi Health Alternative
$79/mo with video consult and lit search (beta) included — versus Heidi Clinician at A$120/mo monthly (A$85/mo annual) plus the A$40/mo Evidence add-on if you want lit search. Australian-hosted database. No add-on creep, no multinational marketing tax.
Built by Clinicians. Kept in Australia.
Two reasons clinicians switch
Reason one — total monthly cost. Verified from heidihealth.com/en-au/pricing on 2026-04-14: Heidi Clinician is A$120/mo billed monthly or A$85/mo billed annually. Heidi Evidence — the lit search add-on — is a separate A$40/mo. So a clinician who wants both note-taking and lit search on Heidi pays roughly A$160/mo on monthly billing. TeleScribe bundles both into $79/mo with no annual lock-in. That's about half the price of the equivalent Heidi stack.
Reason two — data sovereignty. TeleScribe stores transcripts and clinical notes in an Australian-hosted Supabase database (Sydney region). Audio is processed in memory and discarded the moment the transcript is returned — never written to disk. The owning company is Black Health Intelligence Pty Ltd (ABN 23 693 026 112), registered in Australia, verifiable on the Australian Business Register. Heidi is Australian-headquartered; specific data residency commitments require contacting Heidi.
One thing worth being honest about: if you're a trainee, Heidi gives the Clinician plan free. TeleScribe's student / registrar discount is 40% off. And Heidi sells a 21g wearable mic — TeleScribe is web-based and works on whatever device you already have.
Side-by-side
| Feature | TeleScribe | Heidi |
|---|---|---|
| Paid plan, billed monthly (AUD) | $79/mo, no annual lock-in | Clinician $120/mo (Evidence add-on $40/mo separate) |
| Paid plan, billed annually (effective AUD) | $79/mo (no annual discount; no lock-in) | Clinician $85/mo billed annually |
| Free tier | 14-day full-access trial | Yes — unlimited transcription, standard templates |
| Video consult included | Yes — browser-to-browser, no add-on | Not advertised as a core included feature on pages reviewed |
| Lit search at point of care | Included (beta) in subscription | Sold as separate Evidence add-on (~A$40/mo on top of Clinician) |
| Trainee / student discount | 40% student / registrar discount | Trainees get the Clinician plan free |
| Built by clinicians, kept in Australia | Yes — Australian owner, Australian-hosted database | Australian-headquartered; specific data residency commitments require contacting Heidi |
| Owner / ABN | Black Health Intelligence Pty Ltd (ABN 23 693 026 112) — verifiable on the Australian Business Register | Heidi Health Pty Ltd (Australian-incorporated, ABR-searchable) |
| Number of clinical tools (built-in calculators) | 13 named validated tools (PHQ-9, K10, DASS-21, ASRS, EDE-Q, Epworth, ISI, STOP-Bang, AU CVD Risk, Greene Climacteric, MRS, BMI, Pain Assessment) | Not itemised on pages reviewed |
| Hardware product | Web-based — works on any device | Yes — Heidi Remote 21g wearable mic with on-device encryption |
| EMR / PMS integrations advertised | Planned (Halaxy, Best Practice, Medical Director — not yet live) | Best Practice, Halaxy, Cliniko, Genie, Gentu, Nookal, MediRecords, Medical Director, plus enterprise (Epic, Oracle Cerner, Athenahealth, eClinicalWorks) |
Common questions
Why would I look for a Heidi Health alternative?
Common reasons clinicians explore alternatives include: lower monthly cost (TeleScribe $79/mo vs Heidi Clinician A$120/mo monthly or A$85/mo annual), wanting lit search included rather than buying it as a separate Heidi Evidence add-on (A$40/mo), wanting video consult included rather than as a separate platform, wanting an explicitly Australian-hosted database for data sovereignty, or wanting a single-clinician monthly subscription without an annual commitment.
Is TeleScribe a direct alternative to Heidi?
TeleScribe and Heidi both produce structured clinical notes from captured audio for Australian clinicians. TeleScribe is $79 AUD/month, billed monthly, with video consult and lit search (beta) included in the price, and stores transcripts in an Australian-hosted Supabase database. Heidi Clinician is A$120/mo billed monthly (A$85/mo billed annually) with the lit search Evidence add-on a separate A$40/mo, and offers the Heidi Remote 21g wearable mic. Audio in TeleScribe is processed in memory and never written to disk.
Where does TeleScribe store my clinical data?
TeleScribe transcripts and clinical notes are stored in an Australian-hosted Supabase database (Sydney region). Audio is processed in memory through speech recognition providers and discarded the moment the transcript is returned. The audio is never written to disk.
Can I trial TeleScribe before committing?
Yes. TeleScribe offers a 14-day free trial with full access to every feature: clinical notes, video consult, lit search beta, 13 clinical tools, the 9 Medicare exemption pathways via TeleCheck, and PDF letterhead. No card required initially.
Try the cheaper, AU-hosted option
14-day free trial. Full feature access. Australian-hosted database. $79/mo after — video and lit search included.
Start your 14-day free trial