Comparison
Heidi vs TeleScribe
Two Australian AI medical scribes. One charges $79/mo with video and lit search included. The other charges A$120/mo for the equivalent clinician plan and sells lit search as a separate A$40/mo Evidence add-on. Here's the honest, source-cited comparison.
Built by Clinicians. Kept in Australia. No multinational marketing tax.
| Feature | TeleScribe | Heidi |
|---|---|---|
| Paid plan, billed monthly (AUD) | $79/mo, no annual lock-in | Clinician $120/mo (Evidence add-on $40/mo separate) |
| Paid plan, billed annually (effective AUD) | $79/mo (no annual discount; no lock-in) | Clinician $85/mo billed annually |
| Free tier | 14-day full-access trial | Yes — unlimited transcription, standard templates |
| Video consult included | Yes — browser-to-browser, no add-on | Not advertised as a core included feature on pages reviewed |
| Lit search at point of care | Included (beta) in subscription | Sold as separate Evidence add-on (~A$40/mo on top of Clinician) |
| Trainee / student discount | 40% student / registrar discount | Trainees get the Clinician plan free |
| Built by clinicians, kept in Australia | Yes — Australian owner, Australian-hosted database | Australian-headquartered; specific data residency commitments require contacting Heidi |
| Owner / ABN | Black Health Intelligence Pty Ltd (ABN 23 693 026 112) — verifiable on the Australian Business Register | Heidi Health Pty Ltd (Australian-incorporated, ABR-searchable) |
| Number of clinical tools (built-in calculators) | 13 named validated tools (PHQ-9, K10, DASS-21, ASRS, EDE-Q, Epworth, ISI, STOP-Bang, AU CVD Risk, Greene Climacteric, MRS, BMI, Pain Assessment) | Not itemised on pages reviewed |
| Hardware product | Web-based — works on any device | Yes — Heidi Remote 21g wearable mic with on-device encryption |
| EMR / PMS integrations advertised | Planned (Halaxy, Best Practice, Medical Director — not yet live) | Best Practice, Halaxy, Cliniko, Genie, Gentu, Nookal, MediRecords, Medical Director, plus enterprise (Epic, Oracle Cerner, Athenahealth, eClinicalWorks) |
The pricing point, in plain numbers
Verified from Heidi's public pricing page on 2026-04-14: Heidi Clinician is A$120/mo billed monthly or A$85/mo billed annually. Heidi Evidence — the lit search / clinical evidence add-on — is a separate A$40/mo. So a clinician who wants both note-taking and lit search on Heidi is paying roughly A$160/mo on monthly billing.
TeleScribe is $79 AUD/month, billed monthly, no annual lock-in. Video consult is included. Lit search (beta) is included. 13 clinical tools, 50+ specialty knowledge packs, the 9 Medicare exemption pathways with TeleCheck, and PDF letterhead are all included. That works out to about 34% less than Heidi Clinician on monthly billing, and roughly half the price if you want lit search on both platforms.
One genuine Heidi advantage worth being honest about: trainees get the Heidi Clinician plan free. TeleScribe's student / registrar discount is 40%. If you're a trainee and price is the only factor, Heidi's trainee path is cheaper. For everyone else, the maths runs the other way.
All Heidi figures sourced from heidihealth.com/en-au/pricing on 2026-04-14. We make no claim about features Heidi may offer that are not advertised on its public pricing page on that date. If anything in this comparison is incorrect, email office@telescribe.com.au and we'll fix it within one business day.
Common questions
How is TeleScribe different from Heidi?
TeleScribe is a single $79 AUD/month plan that includes video consult, lit search (beta), 13 clinical tools, and the 9 Medicare exemption pathways with TeleCheck. Heidi sells a free transcription tier plus paid tiers (Clinician A$120/mo monthly or A$85/mo annual; Evidence lit search add-on A$40/mo; Practice A$130/mo annual; Enterprise custom) and offers the Heidi Remote wearable mic. TeleScribe is owned by Black Health Intelligence Pty Ltd (ABN 23 693 026 112).
Is TeleScribe cheaper than Heidi?
Yes — comparing published prices as of 2026-04-14. TeleScribe is $79 AUD/month, billed monthly, no annual lock-in. Heidi Clinician is A$120/mo billed monthly (A$85/mo if billed annually). If you also want lit search, Heidi sells the Evidence add-on for A$40/mo on top of Clinician (~A$160/mo combined), while TeleScribe includes lit search (beta) in the $79. Trainees should note Heidi gives the Clinician plan to trainees free, while TeleScribe offers a 40% student/registrar discount.
Where is my data stored?
TeleScribe transcripts and clinical notes are stored in an Australian-hosted Supabase database. Audio is processed in memory and never written to disk. Heidi is Australian-headquartered; specific data residency commitments should be confirmed directly with Heidi.
Can I switch from Heidi to TeleScribe?
Yes. TeleScribe offers a 14-day free trial with full feature access. Existing Heidi notes are not automatically imported, but TeleScribe supports copy and PDF export of finalised notes for your records.
Try the cheaper option
14-day free trial. Full feature access. No card required initially. $79/mo after — video and lit search included, no annual lock-in.
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